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Excellent in every way

Story from nhs.uk

"Excellent in every way"

I had an operation to remove a bone spur from my big toe joint which I was dreading, mainly due to needing a general anaesthetic. However, the whole process was relatively stress free because of the advice and treatment given by all the staff. I was treated as an individual by everyone - receptionists, nurses, physiotherapist, radiographer, anaesthetist and consultant. (Hope I haven't missed anyone out).

I wouldn't hesitate to undergo treatment there again if necessary.

Highly recommended!

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Responses

Response from Fairfield Hospital 8 years ago
Fairfield Hospital

Submitted on 22/09/2015 at 11:24
Published on nhs.uk on 23/09/2015 at 02:31

Good Morning Spinningjenny,

Thank you for taking the time to review your experience at Fairfield Independent Hospital. To say that you were treated as an individual is really important to us and we really appreciate your kind words. I have forwarded your review to all the hospital departments, so it can be feedback in our departmental meetings.

Kind regards,

Andrew Hatfield Marketing and Information Analyst

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