"kings college hospital is uncontactable"

About: King's College Hospital (Denmark Hill) / Trauma and orthopaedics

(as the patient),

I have a very painful back condition. no-one local would pay for an mri, we had one done privately. The clinic advised urgent surgery, . My GP referred me to Kings. after 2 weeks with emails and phone calls I am still in the dark. There is no phone answering, not even a main switchboard operator. The voice recognition doesn't know spinal, usually I get through to urology or the like. Has this hospital been privatised? or about to close?

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Response from King's College Hospital (Denmark Hill)

Firstly, apologies for not responding to your message sooner.

I am very sorry to hear about the problems that you have had in contacting King's College Hospital.

I hope that you have resolved the issues but, if not, please contact our Patient Advice and Liaison Service (PALS) who will be able to assist you. You can do this either by emailing kch-tr.pals@nhs.net or calling 020 3299 3601.

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