"Care for the elderly."

About: University Hospital Of North Durham

My father is almost 89 and until this year has had amazingly good health, in fact he takes no medication at all. However, he has had two bouts of illness recently which have necessitated calling for an ambulance and being admitted. We have been so impressed with the way he has been treated. The staff on the Acute Medical Admissions Ward where he was last week and Ward 5 where he spent nearly a week in May have been wonderful. I cannot praise them enough for their caring attitude and the way they dealt with my father. They even rang him up on the weekend following his discharge to make sure he was alright. Well done and thank you.

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Response from University Hospital Of North Durham

Thank you for providing feedback on your father's recent admissions to the University Hospital of North Durham.

I am very pleased to hear that you both had a positive experience and that you are happy with the care he received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the Matrons and Ward Managers to pass onto the staff on your behalf.

I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful