"Patient transport Scottish Ambulance Service"
About: Ashgill Care Home Ashgill Care Home Glasgow G22 7BU Scottish Ambulance Service / Patient Transport Service Scottish Ambulance Service Patient Transport Service EH12 9EB
Posted by Scottish pensioner (as ),
My husband was being admitted to a local care home for respite.
On the day of admission I phoned patient transport to ask if they knew how much longer we would wait as it was already afternoon. The call handler informed me the transfer was not for another two days. The ambulance booking was made by Social Services, however they had submitted the wrong date.
I was distraught and emotional. The call handler transferred me to a co-coordinator who was really helpful in reassuring me and calming me. A crew was sent out to assess my husband`s mobility and transfer needs and they took him to the Nursing Home.
I wish to thank the Scottish Ambulance Service and Patient Transport for all their assistance, not just on that occasion, but for every time my husband has required their assistance.