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"long, uncomfortable wait for surgery."

About: Royal Preston Hospital

My son had an operation yesterday on his rear end after waiting 6 increasingly unpleasant months wait following miss-diagnosis at his G.P.'s surgery.

He had to wait over 4 hours for his procedure sat on a hard plastic chair!

After surgery he was sent home looking really ill and was vomiting for the next few hours.

His dressing/packing came adrift during the evening but fortunately he fell asleep for the rest of the night.

The District Nurse is due to visit daily, today is a Saturday, we have not been given an approximate time and have no means of contact.

We hope for better follow up and ongoing care!

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Responses

Response from Royal Preston Hospital 8 years ago
Royal Preston Hospital
Submitted on 24/09/2015 at 13:04
Published on nhs.uk on 25/09/2015 at 02:31


Thank you for taking the time to provide your feedback. We were sorry to hear of your son's experience and of the poor standard of communication you experienced. If you feel it would be helpful to discuss your concerns in more detail, please do not hesitate to contact our Customer Care department on 01772 522521

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