"The tooth is the problem"

About: Royal Surrey County Hospital

Attended the oral and maxillofacial department earlier this year, as I had been suffering with on/off sores to my mouth.

Checked in on the touch screen and noticed my appointment was around half an earlier than the time on my appointment letter. Checked with the receptionist who confirmed it had been brought forward. Fortunately I had arrived early! Returned home to find the letter with the new time had just been delivered.

The consultant who viewed my problem, was certain it was a tooth that was causing the soreness, that I was being troubled with.

Today following a painful biopsy performed elsewhere, the condition is not being caused by a tooth. Relieved to know what is and now getting treatment.

Story from NHS Choices

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Response from Royal Surrey County Hospital

Thank you for taking the time to share your feedback and highlighting this issue to us. I have passed your feedback onto the Head of the MaxFac department. I'm glad the issue has now been resolved.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful