"Still waiting....."

About: John Radcliffe Hospital

Currently waiting at the maternity assessment unit for a senior doctor. However we arrived just after 12 and have been seen by a midwife and a junior doctor however nearly 5 hours later and we still have no idea what is wrong as we have been told nothing. We were last seen at 3 and still no communication. I feel extremely let down and feel like we are wasting our time sat waiting for no reason

Story from NHS Choices

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Response from John Radcliffe Hospital

Thank you for your comments regarding your recent experience at the Maternity Unit, John Radcliffe Hospital.

We are very sorry that your treatment was not at the high standard that we expect.

We would like the opportunity to investigate the issues you have raised and provide you with a response.

If you would like us to do this, please do not hesitate to contact the Complaints Team on 01865 227128 or at complaints@ouh.nhs.uk and we will be happy to discuss the complaint process with you.

Kind regards.

Complaints Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful