This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Dreadful Doctor

Story from nhs.uk

"Dreadful Doctor"

About: Queen Elizabeth I I Hospital (Welwyn Garden City)

I know we can all have 'off days' and I have tried to make myself believe that this doctor was having one. But the fact still remains that they were rude and arrogant to the point where they reduced my wife to tears. This doctor mumbled throughout the consultation and when my wife asked questions, they belittled her and let her believe that her condition was incurable.

When they asked my wife her symptoms I tried to add one that she had missed off the list. I was immediately told to shut up as they were not interested in what I had to say. Only 'the patient'. I still don't know if they took account of that symptom?

This has left my wife saying that there is no way she will go back to see this doctor again.

And I don't blame her.

Such a shame that our experience of this lovely new hospital is going to be tainted by the attitude of one doctor.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Queen Elizabeth I I Hospital 8 years ago
Queen Elizabeth I I Hospital

Submitted on 18/09/2015 at 18:13
Published on nhs.uk on 19/09/2015 at 02:30

You are abolsutely right to be upset by this behviour, which is completely contrary to one of the Trust's core values - we put our patients first.

We know that this may be difficult, but we need to follow this up and discuss what happened with the doctor in question as no matter what the circumstances, no patient - or their loved ones - should be treated in a way that does not demonstrate respect and courtesy.

If you are willing to do so, please get in touch with us at generalenquiries.enh-tr@nhs.net so that we can arrange for this to happen.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k