"Visiting the Wells Road Centre"
About: Forensic mental health / Low secure services Forensic mental health Low secure services NG3 6AA
Posted by Tonwr7 (as ),
The Wells Road Centre received the following feedback from visitors during April to June 2015 using the postcards in reception. 6 postcards were completed during this time.
“Everyone I’ve spoken to since my son was admitted has been so amazingly friendly helpful and reassuring, Steve in the Trent ward, Dr Taylor Consultant and most recently Ian. Nothing was too much trouble when I was questioning them and the considerate”
“The Receptionist is always friendly and helpful. Staff are always friendly and helpful, especially Karl on reception”
“Karl on reception was a gentleman and very hlpful”
“Welcoming, well run”
“Courtesy, helpfulness, politeness”
There were suggestions made to improve the service:
Please prevent staff/ visitors form parking in disabled spaces
Better drinks in the drinks machine, water machine in the visiting hall.