"care received"

About: Mansfield & Ashfield / Respiratory Team (Mansfield)

(as a staff member posting for a patient/service user),

I suffer from chronic obstructive pulmonary disease, Heidi’s (Respiratory Specialist Nurse) experience and advice has been invaluable to me and, most importantly, has kept me in my own home. Heidi suggested a different oxygen regime, a change in inhaler, and, after a short period of time, I found an improvement in my breathing. Heidi is always prompt and communicates well. She is able to take bloods and various tests in my own home, saving me a trip to the doctors, such trips are not easy for me. I can only praise Heidi’s professionalism

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Response from Elizabeth Randle, Integrated Care Team Leader – Ashfield North, Local Partnerships, Nottinghamshire Healthcare NHS Foundation Trust

Thank you for this incredibly positive feedback. I am pleased to hear how your experience with our staff member/service has helped you and that your care continues in your own home. I will ensure that your comments are feedback to individual staff member and the team.

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