My review and rating explained.
Had an appointment with podiatry today that I am unable to make due to ill health overnight, so I rang the appointments number I was given 01803 217712 at 08.30. I received a recorded message saying the department didn't open until 08.45. I rang the department at 08.48 and after selecting option 2 to cancel an appointment and then hung up after listening to music for 2 minutes, no message it just started playing music. Rang again at 9.00 and the same thing happened.
I did my best to inform them that I would be unable to attend the appointment, I looked online to see if there was a way to contact the Podiatry Appointments but could not find one. Will send copy of this to to CEO.
System not functional.
"unable to contact"
About: Torbay Hospital Torbay Hospital Torquay TQ2 7AA
Posted via nhs.uk
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