"Everything a midwife should be"

About: Cambuslang Community Maternity

(as the patient),

I was recently discharged from midwife Gayle at Rutherglen Maternity Care Centre after having my second son. I had a difficult delivery in my previous pregnancy and had a lot of anxiety about the same thing happening again this time. Gayle was really understanding of my fears and helped me through my worries. Also, in my final weeks of pregnancy, I had a not-so-great experience at maternity assessment, I was quite distressed and knew I could count on Gayle to help, which she did and I got an ultrasound and medical review the same day.

Gayle and all the other staff I met at the centre were first class, friendly, caring and took you seriously if you ever had any worries. Everything a midwife should be! Also, if I ever needed to speak to Gayle on the phone about anything she was always there, or would promptly phone me back which was excellent.

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Response from Maureen McSherry, Consultant Midwife, Maternity Services, NHS Lanarkshire

picture of Maureen McSherry

Dear francescaf1

thank you for your kind comments. It is always reassuring to hear that you have had care from a midwife you felt was approachable and understood your fears and worries. It is our aim that all women receive a personalised approach and has a positive relationship with their midwife in order to obtain the maximum benefit from care and advice given.

I know Gayle will be pleased to know she provided you with the support you needed and will share your comments with the whole team.

best wishes


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