"Incredibly Helpful Ambulance crew"

About: South Western Ambulance Service NHS Foundation Trust

(as the patient),

I just wanted to let the ambulance staff that came to my house on Monday afternoon that they have been absolutely brilliant. I suffer from high blood pressure and was feeling very ill and they were incredibly helpful. Can’t thank them enough!

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Response from Sara Coburn, Patient Engagement Manager, Governance, South Western Ambulance Service Foundation Trust

Hi Mode656

Thank you for taking the time to provide our service with feedback. I hope you are feeling better now.

We would be very happy to share your generous words of thanks with the ambulance staff involved in your care, however to do so we will need a little more specific information. If you are happy to do so please may I ask you to contact our Patient Engagement Team on either 01392 458831 or plaudits@swast.nhs.uk and one of the team will be very pleased to take you through the process for sharing thanks with our staff.

Thank you, again, for taking the time to share your story with us.

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