"think it's a disgrace"

About: Royal Surrey County Hospital

After waiting over 3 months for an appointment I finally get a cancel appointment.

Only to turn up to my appointment and wait hours on end just to be seen! I really think consultation times should be kept as if it was us patients not being on time and sticking to our appointment the shoe would be on the other foot . This really should be sorted out !

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Royal Surrey County Hospital

Thank you for taking the time to share your feedback and highlighting this issue to us. We are sorry that you did not have a positive experience. I have passed your email onto the head of this department. Please could you email us at rsc-tr.communications@nhs.net so that we have your email address in case we have any further questions?

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful