"my grandad of 100 years old"

About: Leicester Royal Infirmary

The care my grandad recieved was absolutly phenominal, the staff were absolutly amazing, my grandad went in to hospital the end of july, he was cared for with so much repect and dignity, the staff were so caring towards him and he loved the care they gave him, he always said they treat him like a king due to him being 100! Sadly in august my grandad took a turn for the worst and the doctors and nurses stated that he was now at the end of his life, the staff were fantastic and moved my grandad to a side room for privacy, they always kept us aware of what was going on and informed us with all care decisions, the staff were polite and friendly to all of us and at times they were around 16 of us there, they constantly reasured us, always asking if there is anything we need! And just generally very comforting, my grandad sadley passed away on ward 29 LRI surrounded by his loving family and doting care staff, a massive thank you to you all as we couldnt have done a better job our selfs, staff on ward 29 is what caring is all about you all should be very proud of yourselfs!

Thank you again

Hubbard family

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Response from Leicester Royal Infirmary

Dear Hubbard Family,

We’re very sorry to hear of the sad news of your grandad passing away. Thank you for taking the time to let us know about the excellent level of care that our staff were able to provide him and yourselves. It really is very much appreciated and we will make sure to let everyone on the ward know about your comments of gratitude. They strive to provide the best care at all times and it means a lot for them to hear that their efforts have been appreciated as they seek to help everyone that comes in to the hospital.

Kind regards,

Communications team,

Leicester's Hospitals

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