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"Stroke Unit"

About: Princess Royal University Hospital (Orpington)

I have had some bad experiences at the hospital in the past and wasn't happy when I had to be transferred there. How wrong could I have been. The nurses were amazing and the doctors who saw me explained everything even though I asked some odd questions, I had had a stroke and didn't believe that's what the problem was at first.

Each nurse that was assigned to me was kind, caring and a credit to nursing. The sister in charge of the ward, was wonderful, not once did they not help me or make me feel a nuisance. The nursing team on the stroke unit are a credit to nursing and I was happy to stay for as long as I had to.

The cleaner on the ward was so thorough I am sure the floor and every smooth surface was turned into a mirror after they had been there it was so clean it shone!

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Responses

Response from Princess Royal University Hospital 8 years ago
Princess Royal University Hospital
Submitted on 11/11/2015 at 14:39
Published on nhs.uk on 12/11/2015 at 01:30


Thank you so much for taking the time to give us feedback about the care and treatment you received at the PRUH when you had your stroke.

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It's always good to hear when we get things right. I will make sure that your comments are shared with the staff.

I do hope that you are continuing to make good progress.

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