"Bad !"

About: Stepping Hill Hospital

Well where to start my dad is on A11 , we went to visit him yesterday we found him bleeding where his drip had came out of his arm he was struggling to sit up as his bed was lay down , clothes all over the floor, no water in his room, the room was warm and humid, he was very sweaty. We opened the window and put the aircon on for him asked a nurse to help with the drip what had come out of his arm , they were rude and made us feel uneasy . My dad has early dementia and cancer he has been in hospital before a few weeks back and was okay with the care , this time round he was very shaken and really upset saying he just wants to go home . This is not like him as he prefers to be around people he doesn't like being on his own . A few weeks back when he was first went in me myself witnessed a member of staff coming across very abruptly with a elderly man facing us ! We are all in bits panicking if are dad is being treated the same way ..... Carnt wait for him to be home.. Very let down ...

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Response from Stepping Hill Hospital

I am very sorry to read about you and your father's experience. We need to investigate. Please can you contact Patient and Customer Services so we can look into what happened. You can email PCS@stockport.nhs.uk or telephone 0161 419 5678.

Kieren Done

Complaints and Customer Service Team Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful