"Waste of Time"

I am absolutely disgusted when my son wasin crisis and threatening to end his life he was told no one was available. You ought to be ashamed of yourselves. I suggest the out of hours crisi team has a imediate review. I will be complaining to CQC

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Response from Dorothy Pattison Hospital

Thank you for your feedback. We are sorry to hear of your concerns. Our aim is to provide the best possible care and treatment for service users and to help us do that we welcome feedback from you, your family and carers.

If you would like to discuss the issues raised further then please contact our Service Experience Desk (SED), which is the central point of contact for all concerns and enquiries, whether these are formal or informal complaints, compliments or suggestions. You can contact SED on 0300 555 0535 or email SED@dwmh.nhs.uk

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