"Some of the nurses."

About: Bradford Royal Infirmary

(as the patient),

What I liked

Some of the nurses.

What could be improved

The ambulance could have been faster and more sympathetic. They didn 't seem to care about the amount of pain I was in.

I really needed somewhere to lie down whilst I was waiting in A&E as I was in a lot of pain.

I never saw the same doctor twice.

The painkillers provided were not enough for the pain but because I didnt see a doctor for 48 hours I couldn't get anything stronger.

I wasn't informed about my care (for example I was told i would be going for an ultrasound but not informed that I needed a full bladder, therefore had to undergo an internal scan which aggravated the pain.)

I was on fluids only for 48 hours unnecessarily because a doctor did not come to review me.

I was sent home with simple painkillers because no surgeory was required, but am still in pain and have no explanation of why.

I had to tell every nurse that came that I could not swallow tablets and requested that they write this in my notes, which they didn't do.

Story from NHS Choices

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