"Praise the maternity department"

About: Royal Sussex County Hospital

I wanted to praise the care I have received with both of my children's birth, which had complications. Both times the staff responded quickly and we're supportive in my aftercare. My most recent, in June, was a painful labour, followed by a trip to theatre, and was upsetting and scary for me. The Dr and the midwives were great and helped me cope with everything. It was explained as best as they could. I also want to say that they dealt well with my emotional state afterwards. Rather than trying to 'fix me' they simple stated that they were there if needed. I want to particularly mention a midwife who was there both times. They were brilliant at finding information for me, and talking to me despite the incredible pain I was in when the epidural didn't take. The number of hours each one worked was an eye opener for me, yet they all remained polite and pleasant. They were great.

Story from NHS Choices

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Response from Royal Sussex County Hospital

Dear Ms Creed,

Thank you for taking the time and trouble to post such a comprehensive review about your experiences with our maternity department.

I am sorry to see that you had such a difficult time but I know the team will be really grateful to you for your lovely review.

Please be assured that I will share your posting with the team and I hope all is going well with your new baby.

Kind regards,

Andrew Harvey

Patient Advice & Liaison Service

Brighton & Sussex University Hospitals

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