I was asked to attend Wishaw General A & E in August by NHS 24 with my daughter (15) who had R sided lower abdo pain. We arrived at 11. 45pm. Not seen by a nurse until after 1am, when bloods were taken, cannula inserted. We were told there was no cubicle free, so back to waiting room.
My daughter was uncomfortable & tired, but nevertheless managed a urine sample which she handed in. Finally into a cubicle at 04. 37, observations done a couple of times. Eventually examined by a Dr after 8am (new shift) Informed there had only been 2 on overnight. Urine sample result had not been documented & no one knew the blood results.
Then sent to paediatric ward, and discharged later that morning, happily appendicitis eventually ruled out. Clearly the A & E staff work hard, but clearly there are issues, how many Drs do they normally have? And how many E. N. P's? NHS 24 are supposed to forward details but we had to repeat the same history several times.
"Had to repeat history several times"
About: NHS 24 NHS 24 University Hospital Wishaw / Emergency Department University Hospital Wishaw Emergency Department ML2 0DP
Posted by jm1210 (as ),
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