"Accident and emergency"

About: Ipswich Hospital / Accident and emergency

(as a parent/guardian),

Just had my worst nightmare, spending late Saturday evening (10. 45 pm) to early Sunday morning (1. 45 am) in A and E. The worst thing on entering this department is the screen which informs you the waiting time is 150 minutes! ! How can this be? Emergency Department! No way.

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Response from Dominic Mundy, Patient and Carer Experience Manager, Clinical Directorate, Ipswich Hospital NHS Trust

Good morning,

I cant apologise enough for not getting back to you sooner. Thank you ever so much for taking the time to leave your feedback.

I have contacted the emergency department and have asked for a direct response from them to address your concerns about the wait time.

I will get back in touch as soon as I have heard from the team.

Many thanks again.


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