"Clean, efficient and reassuring"

About: Holly House Hospital

I was stunned by how different an NHS patient is treated at Holly House compared to

NHS hospitals, I felt fully confident that everyone knew what they were doing and did it well. I had my gallbladder removed and felt very well looked after. My only slight criticism was nurses trying to give me morphine when I didn't need it - I hate the way it makes me feel and one nurse was huffy when I refused it, this made me feel uncomfortable and also my bed was broken and couldn't be adjusted, I wonder if I was paying for my treatment they would've left me in a broken bed???

Story from NHS Choices

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Response from Holly House Hospital

Thank you for your comments regarding the high quality of care you received form the Nursing staff during your admission. I am sorry that you had a problem with your bed. I would like to reassure you that all our patients enjoy the same high standard of care. Thank you for taking the time to provide feedback.

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