"Regular attendee as carer, and now patient,..."

Medical experience - As good as one would expect and hope for, a four star rating.

Cleanliness - Considerable improvement with the new facility, a four star rating.

Administration - An area of great concern, inadequate support of the medical staff and patient. Latest example of many. Consultant advised me they would see again in two weeks, nine weeks later no appointment has been given. Telephone call to 'appointments' I am told "it is difficult, will get my supervisor to look into it for you". If the delay in appointment is to my physical detriment it will be serious. My star rating is zero

Parking - Horrendous. Design of exit/entrance is inadequate and unsafe in several respects. From years of experience with the previous facility it is obvious that another floor was needed in the new dual level construction. The design should also have recognised the requirement for future expansion and with a view to minimal inconvenience when that happens. Only because my experience of parking at Colchester and St Peters is even worse, my star rating for parking is two.