"What is the criteria for a side bed?"

About: Stoke Mandeville Hospital

Last night (25th August) I visited my relative. One of the patients, who came on to the Ward on Monday after having a hernia in her leg surgically removed, was given a side room. When I first saw her on Monday, she had no complications after surgery except for the usual pain of the surgery and she even asked the nurse to have a shower. Previously on the ward, she was put in a bed closest to the door and after a couple of hours she asked to be moved to a bed by the window.

I want to know why she was moved to a side room while another patient who was hooked up to numerous machines and obviously is in a critical state was not offered a side room? Is this an abuse of power when this happens? Who makes this decision?

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Response from Anthony Banton, Patient Experience Manager, Buckinghamshire Healthcare NHS Trust

Dear Responder

Thank you for your feedback. Whilst I cannot comment on the specific case you witnessed I can confirm that side rooms are allocated to patients for a number of reasons such as;

1. To control and infection risk

2. If room is close to nursing station, for observation purposes on a high risk patient

3. If a room is available it may be used in an end of life scenario

Clinical teams make these decisions along with the ward staff. Please email me on Anthony.banton@buckshealthcare.nhs.uk alternatively you can telephone me on 07920765628 to discuss your feedback

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