About: Newham General Hospital

I heard about the hospital bad service before ,but unfortunately my address belongs to the hospital area so I been forced to use Newham hospital services.

Today I'm here ,as I'm overdue I had to come for an induction at 8am. It's 15:35 and they don't even see me yet. Never thought my induction would be such as worst day! The Midwifes are so rude ,as soon as I ask them questions ,which is normal because they don't talk to you ,they get upset and answer with very aggressive atitude. People are complaining for years about that I seriously think is time for Newham hospital invest more time in training their Midwifes till they understand that they working with patients that not in a condition to be treated as rubish.

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Response from Newham General Hospital

Dear Edna

Your feedback is really important to us so thank you for taking time to write your review. We have sent your comments over to the Maternity Team so that they are able to identify areas where staff may need extra training to improve the service we provide to our patients.

We are very sorry that you found our staffs’ attitude to be aggressive. This is unacceptable and we apologise for this.

Kind regards

Barts Health NHS Trust

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