"the hospital staff were very friendly ..."

About: St James's University Hospital

(as a relative),

What I liked

the hospital staff were very friendly and took really good care of my son who was on ward 15 (children's ward) and then stayed over night on ward 11 and then back to ward 15 in the morning! the staff were very kind and always making sure my son was comfortable and free from pain! they also made sure i was comfortable and never hesitated to help if my son needed anything!!! i would like to say a BIG thank you to the staff on ward 15 for all there care

What could be improved

nothing at all

Anything else?

a big big thank you to the staff on ward 15 (childrens ward from myself and my son)

More about:

Story from NHS Choices

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Response from Involvement Facilitator, NHS Leeds

Thank you for recently sharing (on the NHS Choices website) you and your son's positive experience on Wards 11 and 15. I was pleased to learn the staff were kind and ensured both you and your son were at all times comfortable.

We shall pass your comments to the staff on Ward 15 via the Patient Relations Manager at Leeds Teaching Hospitals NHS Trust.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful