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"Gastrocopy"

About: East Surrey Hospital

After waiting a few weeks for this procedure I was amazed and delighted when a member of the Endoscopy Suite phoned me to arrange the appointment - I was able to choose the day and time.

This was quickly confirmed by post with full details of the procedure.

During my stay of about 2 hours every member of staff was friendly, efficient and helpful.

I find the procedure of a endoscopy/gastroscopy quite scarey but the staff were very calming.

I could not fault my care throughout the visit.

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Responses

Response from Cathy White, Patient Experience Lead, Patient Experience Team, Surrey and Sussex Healthcare NHS Trust 10 years ago
Cathy White
Patient Experience Lead, Patient Experience Team,
Surrey and Sussex Healthcare NHS Trust
Submitted on 27/08/2015 at 14:35
Published on Care Opinion at 14:55


Dear JenniferBond,

I am pleased to hear how smoothly booking your procedure and the procedure itself went. I will pass on your appreciation to the staff in our endoscopy unit.

With best wishes

Cathy White

Patient Experience Team

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