"Delays with eye appointment"
About: Manchester Royal Eye Hospital / Ophthalmology Manchester Royal Eye Hospital Ophthalmology M13 9WH
Posted by Julsy3 (as ),
This story has been posted by Healthwatch Tameside on behalf of a member of the public. We have their details and will forward any comments to them. They said…
I have been attending MRI Eye departments for some time. At the end of May it was agreed that my eye condition would be reviewed at the end of an 8 to 10 week period. At this time a decision would be made as to treatment. This was to be a period of observation to monitor the condition. With this timescale being given I expected to receive an appointment for the beginning of August 2015. When I had not received an appointment by mid-August I contacted the hospital, and was told that an appointment was ready to send out to me. The appointment arrived but I would not be seen until late September 2015. This is about 16/17 weeks from the appointment in May. I have now had to contact them again and after several telephone conversations I have managed to get a ‘cancellation’ for an appointment at the end of August, although this is better it is still about 3/4 weeks longer than agreed by the doctor, who was looking after my condition.