"Health care"

About: Queen Alexandra Hospital

My husband Terry became unwell when we were about to go home to Crawley by train at Portsmouth harbour the staff were so attentive they sent for an ambulance. They got my husband into the ambulance and that in itself was an achievement as he can be very stubborn he is not to good with strangers by the way his nickname is Grumpy. The two technians were absulutly so patient they were so thorough .they then said he would be advised to go to hospital.I thought to myself you have got no chance but they talked to him and he said yes .the staff at the hospital were just as good I have got to say a huge thank you to staff but a bigger thank you to the two ambulance staff they are great at their job thank you so much

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Response from Debra Johns, Patient Experience Officer, Portsmouth Hospitals NHS Trust

Dear Kathleen Thank you very much for taking the time to provide your positive feedback regarding your experiences with the Ambulance Service and in the Emergency Department at Queen Alexandra Hospital when your husband was taken ill. Please be assured that your comments have been shared with the Teams involved. Should you ever need to share your views with us direct, good or bad, then please contact our PALS Team on PHT.PALS@porthosp.nhs.uk who will be happy to help and advise. Kind regards. Debbie

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