"Never Again"

About: Royal Bolton Hospital

I was disgusted at the treatment my late mother had at Bolton Royal. She was slowly dying, yet in a ward of 4 people no one bothered to close the curtains around her bed, and the three other patients were having dinner and meeting family less than one hour before my mum died. I had to more or less shout to have the curtains closed and then when I left the ward for a few minutes the curtains had been opened again. Respect? You won't get it at Bolton.

Story from NHS Choices

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Response from Royal Bolton Hospital

We're very sorry indeed to hear of this. Your comments have been passed to senior staff. It is difficult for us to know where this was, but we would like to look into it further, so would be grateful if you would contact our Patient Advisory and Liaison Office on 01204 390193 to discuss. Thank you

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