"I made the decision not long ago ..."

About: Hull Royal Infirmary

(as the patient),

What I liked

I made the decision not long ago to start been treated mainly as an out patient at Hull Infirmary, as I found the whole experience alot better, the staff and general atmosphere of the hospital is great, you are looked after by everyone and nothing is ever too much effort for the staff they always put there patients 1st. Suffering with a kidney disease since I was born I am in and out of hospital quite alot, so knowing that all aspects of Hull Infirmary are good makes the whole experience alot better.

Story from NHS Choices

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Response from

Dear Hayley

Many thanks for placing your posting on the NHS Choices website. Please accept our apologies for the delay in responding. It is always a pleasure to receive such positive comments and we will ensure that the staff concerned are made aware of these.

NHS Hull is the organisation responsible for deciding how money is spent on local health services [also known as commissioning], ensuring those services are of high quality and meet local needs. We value all feedback and if you would like to discuss this matter further with us, please do not hesitate to contact our Patient Advice & Liaison Service on 01482 335409 or email on pals@hullpct.nhs.uk.

If you would like to become more involved in decisions about local healthcare, all local health Trusts are recruiting ‘members’. By becoming a member you can receive advice on keeping yourself and your family healthy, find out more about your local NHS and help us improve local services. You don’t need any special skills or experience to become a member, you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose.

For more information please either email your.nhs@hey.nhs.uk or telephone 01482 675165.

Thank you once again for taking the time to provide us with your views on local services.

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