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Can not thank the Critical Care Ward enough

Story from nhs.uk

"Can not thank the Critical Care Ward enough"

About: Northumbria Specialist Emergency Care Hospital

My husband was admitted to Cramlington Hospital via A&E and was then sent to critical care where he was put under sedation.

I would like to thank the Dr on the evening that it happened and also the doctor the following day who gave my family the news of what we could possibly expect when and I guess if he woke up, you were both very professional but also knew what words to say.

I really want to say a massive thank you to two of the nurses also, they were like my life lines whilst I was there and you were always updating me and keeping me positive and provided plenty of tissues.

You even made me laugh which I thought it would be impossible in the circumstances but you did.

I really hope you well in your future in the new hospital but I also wish I hope I never see you again in the critical care ward.

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Responses

Response from Northumbria Specialist Emergency Care Hospital 8 years ago
Northumbria Specialist Emergency Care Hospital

Submitted on 22/08/2015 at 17:04
Published on nhs.uk on 23/08/2015 at 02:30

Dear Jordie79,

Poor you ! It sounds like you've been through such a tough during your husband's critical illness.

Those kind of conversations, when the outcome remains so uncertain, are never easy to have but they are so important, so I am so glad that our doctors somehow found the right words to use. I am also glad, but not surprised, that our nurses were right in your corner and always willing to stay with you while you laughed and you cried. They'll be really proud that this felt like a lifeline at the time.

Thank you for your kind wishes about the success of our new hospital and no offence taken about never wanting to see Critical Care again !! We know what you mean.

Please take great care of yourself and do come back to us if you need anything at all - you've been through such a lot.

Annie

Annie Laverty - director of patient experience

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