"Very helpful in ENT"

About: Royal Preston Hospital

I have been under review in the ENT department for the last eight months having experienced tonsillitis on many occasions over the last twelve months. During my visits I have been kept informed about my treatment and tests that have been taken. The latest of which was an ultrasound of my neck, the results of which are thankfully clear of any major problems. I have seen the consultant, on two occasions. They are professional in their approach, clear in their explanation of my treatment and having seen them today, they asked about my health to which I explained that I was also suffering with a suspected trapped nerve in my lower back, they enquired whether I had been referred to a specialist as this is my fifth week, as I confirmed that I hadnt the Consultant said that they would kindly refer me to a neuro specialist, this is more than I have had from my GP !

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Royal Preston Hospital

Thank you for taking the time to provide your very positive feedback about the care provided by the ENT consultants. It is always extremely pleasing to hear that the care provided was of the standard we aim to offer all our patients. Please be assured that yoru kind comments have been shared with the Clinical Director for the ENT directorate.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful