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"Comet Ward, Crawley Hospital"

About: Crawley Hospital / General medicine

(as the patient),

Why, why, why has EVERYTHING on Comet Ward been so ridiculously slow ? ? ? ? ? Yet again wasted half hour waiting for medication to be dispensed! ! ! It doesn't matter what time of day I go, or how many staff you may see everything takes forever! ! ! ! Because of this I can no longer ask family to collect my medication! ! ! Totally unacceptable! ! !

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Responses

Response from Ian Mackenzie, Director of Information and Facilities, Surrey and Sussex Healthcare NHS Trust 8 years ago
Ian Mackenzie
Director of Information and Facilities,
Surrey and Sussex Healthcare NHS Trust

I am responsible for everything to do with facilities, estates and IT. This includes our £50m building programme, food, cleaning, estates, porters, telephones, IT, transport, car parks and anything similar. Also leading our new Patient Experience Programme.

Submitted on 21/08/2015 at 15:52
Published on Care Opinion at 16:10


picture of Ian Mackenzie

Dear Pink Queen

I'm really disappointed to read your comment about Comet Ward. Could you e-mail me your details and I will ensure that we look at the issues you raise as soon as we can. My e-mail is ian.mackenzie@sash.nhs.uk

Regards

Ian

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