"Wonderful ambulance care following a car crash"

About: South Western Ambulance Service NHS Foundation Trust

(as the patient),

Last week I was involved in a car crash with another vehicle. It was late at night and luckily we only had superficial injuries but the ambulance crew treated us on the scene and took excellent care of us as we were still in shock. They also drove us home safely as we lived close by. They really were wonderfully helpful and supportive.

So I just wanted to say a big thankyou!

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Response from Sara Coburn, Patient Engagement Manager, Governance, South Western Ambulance Service Foundation Trust

Hi Flynn1

Thank you very much for taking the time to share your story. I hope you are recovering well after your crash.

It is always so very rewarding to hear how our staff are delivering excellent care to patients when they need it most.

We would be very happy to pass on your thanks to the ambulance staff involved in your care, however to do so we will need a little more information. May I ask you to contact us on either plaudits@swast.nhs.uk or 01392 453831 at your convenience, and we will take some further information from you and talk you through how we share thanks across our Trust.

Thank you, again, for giving us feedback.


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