"Belittled and demoralised"

About: Queen Elizabeth Hospital (Gateshead)

The lady before my appointment made it very clear she was going in to complain about her care.

When I went in afterwards the Doctor was curt, dismissive, seemed unaware of history and why I was even there, dismissive of my complaint, told if I chose to have a baby then expect to live with consequences it was my choice,

I asked if they would re-examine me at which they were irritated "if you insist" was very rough and found whole experience distressing.

Left in tears.

Have asked GP to write as was unhappy and they have no idea who I am, said I've slipped thru net.

Story from NHS Choices

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Response from Queen Elizabeth Hospital

We're sorry to hear that your experience has fallen short of the one that we aim to offer patients. If you'd like us to look into what happened in more detail, you can contact our PALS (patient advice and liaison service) on pals@ghnt.nhs.uk or 0800 953 0667 and provide us with some more details.

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