"Unexplained personal questions"
About: Elite Care (Scotland) Ltd Elite Care (Scotland) Ltd St. Andrews KY16 9XG
Posted by Knot725 (as ),
My mother has been using Elite Care services for around three years, the carers are fantastic and she is really happy with them.
However, she was distressed when someone from Elite Care visited her recently (not a carer) and asked her a lot of personal questions without explaining why the information was needed. I too cannot understand why this information would have been needed as we gave lots of this information when my mother started to use the care services. I’ve tried to call Elite Care to find out more but am getting a continually engaged tone.