"IRIS team displayed an admirable professional attitude towards my mother"

About: Nottinghamshire Healthcare NHS Foundation Trust / Mental Health Services for Older People – Community (County)

(as a relative),

My elderly mother mother was diagnosed with vascular dementia, general dementia and Alzheimer’s disease all of which combined to rob her of her short term memory. She is required to take medication 3 times a day for blood pressure, tinnitus and diabetes, but she frequently forgot to take any and on several occasions she overdosed which required emergency treatment.

The IRIS team then attended 3 times a day and supervised her medication which was now locked in a digital safe. They were always prompt and displayed an admirable professional attitude towards my mother. The regular taking of her medication certainly helped her general health. Their social worker attached to their team could not have been more helpful in arranging on-going assistance

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Response from Nottinghamshire Healthcare NHS Trust

Thank you for taking the time to post your feedback about the Mansfield and Ashfield IRIS team and for your kind words about our team.

We are glad that we have been able to help your mother with her medication adherence and that this has made a difference to your mother's general health. I know I can speak for the team when I say that we all loved visiting your mother. I will ensure that all the team is made aware of your lovely feedback.

We wish you all the best for the future.

Kind regards

Claire Watson (Assistant Practitioner- Mansfield and Ashfield IRIS)

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