"I was scheduled to have oral surgery ..."

About: Pontefract General Infirmary

(as the patient),

Anything else?

I was scheduled to have oral surgery at the hospital due to my wisdom teeth being an unusual shape and anaesthetic being necessary to the procedure. Already a nervous patient, I arrived with my mother who I wanted with me. I had to be at the hospital between 12 and 12.30pm and was told I would have to wait until approximately 5pm for treatment, and to the detriment of my nerves was told I would have to endure that 4+ hour wait entirely alone.

I have heard since that it is a human right to have someone wait with you, but unfortunately for me at this precise time there is a swine flu epidemic, and non-patients are being refused access to wards of out patients.

Needless to say, I was incapable of coping mentally with a four hour wait alone and refused treatment. Thankfully my teeth have ceased to cause any further issue. Had I been able to sit with my mother on the ward, in relative comfort - instead of in reception in a hospital gown and my dressing gown! - perhaps things would not have turned out the way they did. Not that I intend to ever register for my teeth to be removed again!

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Pontefract General Infirmary

We apologise for the anxiety described but any restrictions are designed to protect all our patients; such deceisions are not taken lightly. If the patient would like to discuss the matter then we would invite them to contact us on 01924 213684

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful