"Treatment of son who had cut his leg on a fence"

About: Newton Abbot Hospital

We visited the unit at 9.30pm and were seen straight away. The MIU Practioner was exceptionally diligent in their cleanliness, ensuring all equipment and their hands were clean. The Practioner did very effcetive bandaging and sealing of the wound, and was also good with my son. The hospital was very clean and tidy. We left quite quickly after being seen.

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Response from Newton Abbot Hospital

Dear Anonymous

Thank you for taking the time to provide your feedback regarding the Minor Injuries Unit at Newton Abbot Community Hospital. I am really pleased that the care and treatment your son received reached the high standards we constantly strive to achieve. Staff appreciate hearing about patients’ positive experiences and your feedback will be shared with those concerned.

If you would like to contact me further, please don’t hesitate to do so, using the details below.

Yours sincerely

Emma Davies

Quality and Experience Officer

Torbay & Southern Devon Health and Care NHS Trust

Bayhouse | Nicholson Road | Torquay | TQ2 7TD 01803 217397 feedback.t-sd@nhs.net



Torbay and Southern Devon

Health and Care NHS Trust

Nicholson Road

Torquay TQ2 7TD

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Response from Peter Brain, Volunteer, Healthwatch Devon

Dear patient,

The comments and responses on the web-site of Patient Opinion are shared with us at Healthwatch.

Thank you for responding toyour experience of good treatment. I hope things are OK now.

At Healthwatch we are building a picture of the provision of services in Devon and these comments should help the NHS and other providers develop and improve their services.

If you wish to discuss this or any health or social care issue with us in confidence, including seeking advice or information about services, please call 0800 520 0640, or email info@healthwatchdevon.co.uk or go on-line to www.healthwatchdevon.co.uk.

Yours sincerely

Peter Brain

Healthwatch Devon is the consumer champion for Health and Social Care in Devon.

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