"Very happy with TRAQS"

About: Telford referral and quality service (TRAQS)

(as the patient),

My referral was from a Physio who, unfortunately omitted to send my referral to TRAQS. My GP suggested I follow this up. Once TRAQS were contracted (5 months late) by the physio. They phoned me the same day and arranged an urgent appointment.

I am very happy with TRAQS but do not have a good word to say about the physio who failed to refer me, especially the way I was spoken to

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