About: Queen Elizabeth Hospital (Greater London) Queen Elizabeth Hospital (Greater London) Greater London SE18 4QH
Posted by Anonymous
Very very poor performance - lost calls and being put through to the wrong extension/department several times in 20 minutes....
Most dissatisfied given I was enquiring about the welfare of a chap who had been taken in to the QE for a suspected heart attack and his sister who is currently overseas was waiting for me to tell her how he was doing....
An hour has now passed and I still have only spoken to the switchboard operator and people who are in every department but the one I need to speak to.
I also do not like the telephone been put down on me when I ask why they cannot direct my call correctly.