"treatment at the Holbrook centre"

About: Whiston Hospital

I had treatment at the Holbrook centre yesterday evening as a day case.

There was a significant delay in being seen due to the morning and afternoon clinics running over time. The staff were apologetic and polite and kept me regularly updated about the situation.

I was well looked after and provided with refreshments during my wait. The whole experience was a very positive one - every member of staff I met was professional, courteous and caring - nothing seemed too much trouble! Excellent service !

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Whiston Hospital

Thank you for contacting us with your comments during your appointment at Holbrooke clinic at

Whiston Hospital yesterday . We are sorry that there was a delay with your appointment time. however are pleased to hear that you had a positive experience. Your comments have been passed to the team involved in your care who will be pleased to receive such positive feedback

  • {{helpful}} of {{total()}} people think this response is helpful