"Jessica changed my opinion on the NHS"

About: Nottingham West / Primary care rehab & falls service

(as the patient),

At 83-years-old, I’ve had accidents before. However, I’ve never had such good service before. I needed to use the service following a fall at home.

The care lady, Jessica Sutton, was fantastic – I got all my equipment around my house sorted. I had my chair and my bed changed. I also was given a walking stick.

If I fall again, I’d want Jessica to look after me again. She has changed my opinion of the NHS!

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Response from Dawne Fitzsimmons, Team Leader - Community Therapy, Nottingham West Locality, County Health Partnerships

Thank you for taking the time to provide such positive feedback regarding the service you were provided by Jessica. It is reassuring to know that you have recieved valuable interevention and it was of such a standard you have had a positve experience of the NHS. Your response   will be shared with the team to highlight the effectiveness of their professional approach and intervention.

Once again thank you for your comment


Dawne Fitzsimmons 

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful