"Basic even minimal patient care ..."

About: London Road Community Hospital

(as the patient),

What could be improved

Basic even minimal patient care in the Dermatology Department would have been an improvement.If the nurse incharge is stroppy then patient care can't be improved.

Anything else?

Patients having UVB treatment should have their condition and wellbeing assesed or at the very least briefy looked at by the nurse before treatment.

It would appear many patients 'sufferers' that should be attending treatment do not attend or fail to return as in my case, due to the lack of basic/minimal care in the department.

One wonders if the nurses and nurse incharge is qualified enough to assess or at laest monitor a patients progress or non-progress etc.

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Response from London Road Community Hospital

I am sorry to hear about your recent experience, thank you for getting in touch. We are always looking to improve our services and value feedback from our patients. Could you please contact our PALS team on 01332 785156 or email pals@derbyhospitals.nhs.uk so we can look into the points you have raised.

J. Roberts, Communications

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