"Good relationship with district nursing team"

About: Norfolk Community Health and Care NHS Trust

(as a relative),

My mother has been treated very well by the district nursing team and has built up a trusting and valued relationship with the team. They are most caring and considerate, listening attentively and give her the time she needs. The student nurse Emma who attended to my mother’s tear wound shortly after it occurred was most careful and had a lovely manner – V. G indeed.

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Response from Zita Hipperson, Patient Experience Project Support Officer, Norfolk Community Health and Care NHS Trust

Thank you for taking the time to comment on our service and providing us with feedback regarding your Mum's experience.

Having a positive and personal service is something we envision for all our patients and we will ensure your comments are passed back to the team, including the student nurse; Emma.

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