"Day visit for surgery"

About: Queen Victoria Hospital (East Grinstead)

I had a spontaneous operation to my hand due to a glass injury I suffered at work. I was in a lot of pain and the surgery and procedures were uncomfortable to say the least. I would just like to say that every single member of staff was fantastic. The level of care went beyond anything I could ever have imagined. Everybody had time for me, was pleasant and had time to chat and make time for me. the only way I can describe it is my time there felt more like a hotel than a hospital. It couldn't have been better. Thank you all for your time, patience and care. Ross Tilley ward (07/08/2015

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Response from Queen Victoria Hospital

Dear Mr Turner

Thank you for your comment. We are delighted to know you are pleased with the care you received and have fed your comments back to the staff on Ross Tilley ward.

We really appreciate you taking the time to post your comment and hope that you are now making a speedy recovery.

Kind regards,

Nicolle Ferguson, Patient Experience Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful