"a&e receptionist disgraceful"
About: Central Middlesex Hospital Central Middlesex Hospital NW10 7NS
Posted by jasmine patterson
I am a black - British woman aged 25. On Thursday 6th August at 6:30. My partner brought my son into A&E as his temp was 39+. As he had he tonsils removed 4 days prior we were extra concerned. However to my disbelief my son had been turned away by the receptionist at the time as his surgery took place a Great Ormand Street Hospital (GOSH) and said he should take my son back there. Disgusted that a hospital would refuse to see a sick child, for such a ridiculous reason, I phoned GOSH to ask what I should do. They too were both shocked and disgusted and reassured me that the receptionist at central middlesex A&E was wrong and GOSH unlike the receptionist at central middlesex were extremely helpful. I feel as though my child was put at serious risk. GOSH is 45mins away. Should anything have happened to him after being turned away from this hospital, that perosn would have been liable. I returned later in the evening as my son temp shot up again at approx 3:30am where the receptionist and doctor who who my son were much more helpful and saw my son with no issues.