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Care Opinion

Even though i had to wait between ...

Story from nhs.uk

"Even though i had to wait between ..."

About: Leicester Royal Infirmary

(as the patient),

What I liked

Even though i had to wait between each stage of my treatment I felt looked after and treated well. I was never treated rudely and i appreciated that even though they are busy, I did not hear any of the staff being stressy with each other.

What could be improved

Compared to other hospitals in the world I have no complaints.

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Responses

Response from Leicester Royal Infirmary 10 years ago
Leicester Royal Infirmary

Submitted on 09/10/2013 at 18:14
Published on nhs.uk on 10/10/2013 at 04:00

Thank you for taking the time to leave your comments about your experience at Leicester’s Hospitals. We realise a significant amount of time has passed since you posted your comment and we would like to sincerely apologise that we did respond to in a timely manner. We have since updated our process of responding to reviews posted on NHS Choices and are now committed to making sure we respond to comments within 21 days of the date they are posted. Thank you Communications Team Leicester’s Hospitals

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